FAQS

When will I get my new member kit?
Once the initial processing has been completed, you will receive an email notification that will confirm your membership and provide you with temporary membership ID cards. Your new membership kit will be mailed to you prior to your effective date. Please take some time and review the kit, as it contains helpful information on how to make the most use of your benefit package.

How much money will I save?
Members will always save money; however, savings vary based upon the benefit or service being utilized and from provider to provider.

How to use the services?
Step 1: You will receive your Membership ID card and Membership Guide in the mail. Included in the back of your Membership Guide is a listing of participating Providers in your area. You may also call the toll-free number listed on your membership card or visit our website.
Step 2: Follow the instructions in your Membership Guide and on the back of your membership ID card to confirm participation of the Provider you have selected prior to making your appointment with the Provider.
Step 3: When you visit the Provider, identify yourself by showing your Membership ID card. Have your provider call the number listed on the back of your card corresponding to the service being rendered if they need to verify your benefits.
Step 4: See the savings immediately applied to your visit! Members will be asked to pay at the time services are rendered.